At F3E Beauty, customer satisfaction is important to us. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

Return Eligibility
We accept returns within 14 days of delivery for products that are unopened, unused, or defective at the time of delivery. Items must be returned in their original packaging and condition.

Non-Returnable Items
For hygiene and safety reasons, opened, used, or customized products are non-returnable and non-refundable.

Refund Process
Once a returned item is received and inspected, refunds will be processed to the original payment method used during checkout. Please allow a reasonable processing time depending on your payment provider.

Shipping Fees
Shipping costs are non-refundable. Customers are responsible for return shipping costs unless the item received was defective or incorrect.

How to Initiate a Return
To initiate a return, please contact our support team with your order number and a clear reason for the return. Our team will guide you through the next steps.

Damaged or Incorrect Items
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery so we can resolve the issue promptly.